Frequently Asked Questions
Everything you need to know about your Y1 Sport gear and orders.
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day return policy on all unworn and unwashed items with original tags. Simply visit our Returns Portal to generate a prepaid shipping label and start your exchange or refund.
Are Y1 Sport products covered by a warranty?
Yes, all our high-performance equipment and apparel come with a 6-month manufacturer's warranty against defects in materials and workmanship.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Affirm.
How should I care for my technical sportswear?
To maintain the integrity of moisture-wicking fabrics, we recommend machine washing in cold water with like colors and air drying. Avoid using fabric softeners or bleach.
Do you offer team or bulk order discounts?
Absolutely! We provide specialized pricing for sports clubs, schools, and corporate teams. Please contact our sales department via the 'Team Orders' page for a custom quote.